We’re here to help!

Magic Puzzles are 1,000-piece jigsaw puzzles with beautiful, original art, a magical surprise at the end, and dozens of Easter Eggs to find. They are some of the best-selling and highest-rated puzzles on Amazon and have millions of views on TikTok.

Magic Puzzles are available right here on our website, as well as on Amazon, at Target, and at Walmart. We're working hard on expanding retail store availability to other regions in 2026.

Each Magic Puzzle is a complete, standalone experience. You don't need to buy more than one unless you want to! Pick an artist or a world that you love, and dive in.

Yes! Magic Puzzles have been designed from the beginning to be repacked and shared. Every puzzle can be easily reset and gifted to someone else: everything comes packaged in reusable velcro envelopes.

We've worked very hard with our factory to take every possible step to avoid shipping a puzzle with a missing piece. Each puzzle is weighed by a super-accurate scale on the assembly line before being shrink-wrapped to make sure every single piece is in the box.  After reporting a missing piece, many of our customers email us back the next day to say that they found it! Some common culprits are: the puzzle box, the resealable envelopes, the couch cushions, the vacuum cleaner, or household pets. If your puzzle is missing a piece, email us at info@MagicPuzzleCompany.com with all the details, including where you bought it, and we'll help you out.

We are working on expanding our wholesale program in 2026. If you’re a store owner, email us at info@MagicPuzzleCompany.com! We’d love to say hi and send you some demo puzzles.

We’ve designed Magic Puzzles to be repacked and passed along to a friend, and we don’t have any official testing or recommendations for frames, puzzle glue, or anything like that. The final dimensions of the puzzles are 28" by 21"; we've heard that some customers have used puzzle glue to secure the puzzle and then taken it to a local framing store.

The final dimensions of each puzzle is 28" by 21". We strongly recommend working on a table at least a few feet larger than that to facilitate the magic trick at the end.

We recommend solving our puzzles on a large, flat, smooth surface. At the end, you'll want to be able to slide the puzzle around on the surface. Felt or rubber puzzle mats aren't great for this.

Email us at info@MagicPuzzleCompany.com and we’ll give you a clue.

Please email us at info@MagicPuzzleCompany.com and a real, live human being will help you out! Please be kind and respectful in your emails and give us a chance to help you out! We are a very small company and don’t use any AI chatbots.

Susan Kare made our logo. Our Shopify website was made by Shopwell. Our header animation was made by Studyhall.